Returns & Exchanges
At The Hamlet, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth and simple as possible.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique return authorization number.
- 2.Prepare Your Package
Carefully pack the items in their original box, ensuring all tags are attached and the return authorization slip is included inside the package.
- 3.Ship the Item
Affix the pre-paid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.